ABDIHAKIM SAID

Senior Site Reliability Engineer & Multi-Cloud AI Integration Specialist
FLAGSHIP ACHIEVEMENTS: HealthHub AI Healthcare Platform (10,000+ users, 99.94% uptime) • CloudMart E-Commerce Transformation ($2.25M monthly profit) • £4.5M+ Total Business Impact Delivered

Live Production Systems

HealthHub AI Healthcare Platform

Production-grade healthcare AI platform serving 10,000+ daily users with 99.94% uptime. Multi-cloud integration across AWS, Azure, Google Cloud, and OpenAI delivering $2.3M annual cost savings.

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Business Impact Delivered

HealthHub Platform

99.94%

Uptime with 10K+ daily users

Cost Savings

$2.3M

Annual cost optimization

MTTR Excellence

4.2min

Industry-leading recovery time

Security Record

Zero

Security incidents across all platforms

Professional Experience

Senior Site Reliability Engineer & Multi-Cloud AI Integration Specialist
Luul Solutions Ltd | March 2022 - Present | London, UK

HealthHub Multi-Cloud AI Healthcare Platform

  • Architected enterprise healthcare AI platform serving 10,000+ daily patient interactions with 99.94% uptime
  • Successfully integrated AWS + Azure + Google Cloud + OpenAI achieving 99.8% API reliability
  • Delivered $2.3M annual cost savings through intelligent multi-cloud optimization
  • Maintained full HIPAA and GDPR compliance with zero security incidents

CloudMart AI-Driven E-Commerce Platform

  • Led transformation generating $2.25M monthly profit increase
  • Achieved 90% support automation using OpenAI and Amazon Bedrock
  • Delivered 99.97% uptime during Black Friday with 500K+ concurrent users
  • Implemented 70% faster deployments via automated CI/CD pipelines
Cloud Engineer & Healthcare Infrastructure Specialist
Moorfields Private Eye Hospital | February 2021 - March 2022 | London, UK
  • Delivered 63% quarterly cost reduction (£1.2M+ annual savings) through AWS optimization
  • Architected GDPR and NHS Digital Standards compliant infrastructure supporting 5,000+ daily patient records
  • Built multi-AZ disaster recovery architecture ensuring 99.95% availability
  • Achieved ISO 27001 compliance and passed all NHS Digital security assessments
System Administrator & IT Infrastructure Specialist
Chelsea & Westminster Hospital NHS Foundation Trust | March 2020 - February 2021 | London, UK
  • Maintained 99.9% uptime for critical hospital IT systems supporting 1,000+ staff
  • Led infrastructure upgrade resulting in 40% increase in system performance
  • Achieved 20% reduction in IT operational costs through optimization
  • Developed disaster recovery plan reducing potential downtime from hours to minutes

Core Technical Expertise

Multi-Cloud AI Integration

AWS: Lambda, DynamoDB, S3, CloudWatch, API Gateway, Cognito, Polly, Translate, EKS

Azure: AI Speech Services, Cognitive Services, AKS, Functions

Google Cloud: Vision AI, BigQuery, GKE, Cloud Storage

OpenAI: GPT-4, Assistant API, Function Calling, Amazon Bedrock

Site Reliability Engineering

Monitoring: Prometheus, Grafana, CloudWatch, ELK Stack, X-Ray

Reliability: SLI/SLO, Error Budgets, Chaos Engineering, MTTR Optimization

Incident Response: Automated runbooks, Intelligent alerting, Post-incident reviews

Healthcare Compliance & Security

Regulations: GDPR, NHS Digital Standards, HIPAA, Clinical Risk Management

Security: Zero-trust architecture, DevSecOps, ISO 27001

Tools: Trivy, GuardDuty, IAM, IRSA, Secrets Manager

DevOps & Infrastructure

Orchestration: Kubernetes (EKS/AKS/GKE), Docker, Microservices

Infrastructure as Code: Terraform (95% automation), CloudFormation

CI/CD: GitHub Actions, AWS CodePipeline, Blue-green deployments

Professional Documents

Senior SRE CV

My professional CV highlighting £4.5M+ cost savings, 99.94% uptime across healthcare systems, and multi-cloud AI integration experience.

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£4.5M+ Business Impact
Multi-Cloud AI Integration
Healthcare Compliance Expert
Zero Security Incidents

Get In Touch

Interested in discussing Senior SRE opportunities or multi-cloud AI architecture? Let's connect!